Whanonga Pono | About us
 

Whanonga Pono

About us

Te Hou Ora Whānau Services (THO) is a Kaupapa Māori service provider that has walked alongside ngā hapori o Ōtepoti since 1976. We provide support across a range of services designed to meet the needs of tamariki, rangatahi and whānau. By building resilience, enhancing early learning for tamariki, building parenting skills, educating rangatahi, and reducing offending, THO's ultimate aim is to facilitate positive outcomes for whānau.

As an organisation we seek to empower tamariki, rangatahi and whānau to reverse cycles of hardship and create positive opportunities for themselves within the context of their cultural identity through the application of reo me ngā tikanga Māori.

 

Kawepūrongo | Stories

Hei Oranga Whānau

Our mission is to deliver whānau wellbeing. We are committed to an all-encompassing and holistic definition of well-being for tamariki, rangatahi and their whānau.

 

Whakamana Ngā Pā Harakeke

Our purpose is to empower whānau. In our Pā Harakeke, each whānau represents a harakeke plant: tamariki are at the centre as rito, supported by whānau as awhi rito at each side and our services provide mana-enhancing wrap-around support.

 

Our Values | Te Manawa o te Hauora

Aroha: We act and work with aroha, always. Manaakitanga is a key demonstration of aroha, ensuring services are delivered with generosity and empathy. Acting with aroha ensures we respond to the needs of all people, recognising the diversity of communities in Ōtepoti.

Pono: We believe in sincere communication, honesty and transparency in all practices.

Tika: We advocate for the fair treatment of whānau and appropriate methods of communication and service delivery.

Mana Motuhake: Our strengths-based approach empowers whānau to shape service delivery and decision-making. We are committed to nurturing the autonomy and mana of tamariki, rangatahi and whānau. 

 

Hoea te Waka!

Our strategic framework—Hoea te Waka!—guides our mahi from January 2024 to July 2027 as we seek to make innovative and future-focused changes across our programmes. Over this period, we will be expanding our services while working towards a holistic and integrated method of delivery for whānau. Within this document we have embedded mātauranga, whakatauki and themes drawn from waka navigation to illustrate our kaupapa.

Read Hoea te Waka

 

Te Tiriti o Waitangi

Te Hou Ora recognises Te Tiriti o Waitangi as the foundational document of Aotearoa. We strive to embody its principles in our practice, management and governance every day. THO believes in a united Aotearoa where all people are treated equally and the devastating cycles of intergenerational trauma are broken. This can only be achieved in a society that honours Te Tiriti and actively practices it's principles:

Tino Rangatiratanga | Self-Determination
Pātuitanga | Partnership
Mana Taurite | Equity
Whakamarumarutia | Active Protection
Kōwhiringa | Options